Glossary

Every internet term, in plain English.

Shopping for internet throws a lot of jargon at you. Here's what all of it actually means — from bandwidth and latency to fiber, DOCSIS and Wi-Fi 7.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z #
A
Autopay discount

A monthly credit — often $5 to $10 — for letting your provider charge a card or bank account automatically. Advertised prices usually assume you've taken it.

B
Bandwidth

The maximum amount of data your connection can carry at once, measured in Mbps or Gbps. More bandwidth means more devices can do more at the same time.

Broadband

Always-on, high-speed internet. The FCC now defines it as at least 100 Mbps download and 20 Mbps upload.

Broadband Facts label

An FCC-mandated nutrition-style label every ISP must show at the point of sale, listing the real monthly price, fees, speeds and data limits in a fixed format.

How to read the label →
Bufferbloat

Lag caused by oversized network buffers holding onto data during heavy use. It's why a video call stutters while someone else uploads a big file.

Buffering

The pause while a video pre-loads data to play smoothly. Frequent buffering usually signals too little speed or a weak Wi-Fi signal.

C
Cable internet

Broadband delivered over the same coaxial lines as cable TV. Widely available and fast to download, but uploads and peak-hour speeds trail fiber.

CGNAT

Carrier-grade NAT — when your ISP shares one public IP address among many customers. It can complicate gaming, hosting servers and some VPNs.

Coaxial cable

The round copper cable that carries cable internet and TV into your home.

Congestion

Slowdowns when too many people use the same network segment at once — common on cable during evening peak hours.

D
Data cap

A monthly limit on how much data you can use before overage fees or slowdowns kick in. Most fiber and many 5G plans have none.

Data caps explained →
Data threshold

The amount of high-speed data a plan includes each month before the provider slows you down. Common on satellite plans sold as "unlimited", like Viasat's.

Dead zone

A spot in your home where Wi-Fi barely reaches, usually fixed by better router placement or a mesh node.

How to boost your Wi-Fi →
Demand surcharge

A one-time fee Starlink adds at checkout in areas where its network is busy. Reported at $250, and up to $750 in some places.

Deprioritization

When the network is busy, the provider slows some customers before others. Starlink's 100 and 200 Mbps plans and 5G home internet plans are deprioritized; you may only notice at peak hours.

DNS

The Domain Name System translates website names like shophighspeed.com into the numeric IP addresses computers use. A slow DNS can make browsing feel laggy on a fast line.

DOCSIS

The standard that governs cable internet. DOCSIS 3.1 and 4.0 enable gigabit and multi-gig speeds over existing coaxial lines.

Download speed

How fast data travels from the internet to your device, in Mbps. It drives streaming, browsing and downloads.

DSL

Digital Subscriber Line — older broadband over telephone lines. Common in rural areas but much slower than cable or fiber.

Dual-band / Tri-band

Routers that broadcast on two (2.4 and 5 GHz) or three bands. More bands serve more devices without bogging down.

E
Early termination fee (ETF)

What you pay to cancel before a contract term ends. Usually a fixed amount for each month left, such as Viasat's $15 per month.

Equipment lease

A monthly fee to rent the modem, router or satellite equipment from your provider. You return the equipment when you cancel.

eSIM

A SIM card built into your phone as software, so a carrier can activate a line without shipping you a plastic card. It makes switching carriers a same-day job.

eSIM, explained →
Ethernet

A wired connection between your device and router. Faster and more stable than Wi-Fi, and ideal for gaming consoles and desktops.

F
Fiber (FTTH)

Internet delivered over fiber-optic glass lines straight to your home. The fastest, most reliable option, with symmetrical upload and download speeds.

Best fiber providers →
Firmware

The built-in software that runs your router or modem. Keeping it updated improves speed and security.

Fixed wireless

Home internet beamed from a nearby cell tower to an antenna at your home, including most 5G home internet. A strong option where wired service is limited.

FTTC / FTTN

Fiber to the curb or node — fiber runs partway to your neighborhood, then older copper covers the last stretch, so it's slower than true fiber to the home.

G
Gateway

A combined modem and router in one box, often rented from your ISP. Convenient, but a separate modem and router can perform better.

Gbps

Gigabits per second — 1,000 megabits. Multi-gig plans (1–8 Gbps) are overkill for most homes but useful for large households and heavy uploaders.

Geostationary (GEO) satellite

A satellite about 22,000 miles up that stays over one spot on Earth. Viasat and HughesNet use them. The distance adds about 600 ms of delay.

Gigabit

A connection of 1,000 Mbps (1 Gbps) — fast enough for very large households and heavy uploaders.

H
Hotspot

A device or phone feature that shares a cellular connection as Wi-Fi for nearby devices.

I
IP address

A unique number identifying your device or network on the internet — like a mailing address for data.

ISP

Internet Service Provider — the company that sells you your connection, such as AT&T, Xfinity or Starlink.

Compare providers →
J
Jitter

The variation in latency over time. High jitter causes choppy calls and games even when average ping looks fine.

L
LAN

Local Area Network — the network of devices inside your home, wired or wireless.

Latency

The delay, in milliseconds, before data starts moving — also called ping. Low latency matters far more than raw speed for gaming and calls.

Best internet for gaming →
Low-Earth orbit (LEO) satellite

A satellite a few hundred miles up that circles Earth quickly, so thousands are needed for steady coverage. Starlink uses them, which keeps delay to about 25–60 ms.

M
Mbps

Megabits per second, the standard unit of internet speed. Note: 8 megabits equal 1 megabyte, so a 100 Mbps line downloads about 12.5 MB per second.

Mbps vs. MBps →
Mesh Wi-Fi

A system of multiple units that blanket a home in one seamless Wi-Fi network, killing dead zones better than a single router.

Best Wi-Fi routers →
Modem

The device that connects your home to your ISP's network. It hands off the raw internet signal to your router.

Router vs. modem →
MU-MIMO

Multi-User, Multiple-Input Multiple-Output — router tech that serves several devices at once instead of one at a time, improving busy-network performance.

N
NAT

Network Address Translation lets many devices share one public IP address. It's standard in every home router.

Net neutrality

The principle that ISPs should treat all internet traffic equally, without blocking or slowing specific sites or services.

O
ONT

Optical Network Terminal — the box that converts a fiber-optic signal into an Ethernet connection your router can use.

Overage fee

A charge for using more data than your plan's cap allows, often around $10 per extra 50 GB.

Data caps explained →
P
Packet loss

When data packets fail to reach their destination, causing stutter in calls, games and streams. Usually a sign of congestion or a bad connection.

Ping

A measure of latency — the round-trip time for data, in milliseconds. Lower is better; under 20 ms is excellent for gaming.

Best internet for gaming →
Postpaid

The traditional model: you use the service, then get billed at the end of the month. It usually requires a credit check and comes with promo rates that expire.

Prepaid vs. postpaid →
Prepaid internet

Service you pay for before you use it, with no credit check, no deposit and no contract. The advertised price is usually the price you actually pay.

Prepaid vs. postpaid →
Price lock

A provider's promise not to raise your rate for a set period. The details vary widely — some cover only the base plan, not equipment or fees.

Which price locks hold →
Q
QoS

Quality of Service — router settings that prioritize important traffic like video calls over background downloads.

R
Router

The device that creates your home Wi-Fi network and directs traffic between your devices and the internet.

Best Wi-Fi routers →
S
Satellite internet

Internet delivered from orbiting satellites, like Starlink. The best option where no wired service reaches.

Starlink review →
Speed test

A quick check of your real download, upload and latency. Run one over Ethernet to measure your connection rather than your Wi-Fi.

Speed & compare tool →
SSID

The name of your Wi-Fi network that appears in the list when you connect a device.

Static IP

An IP address that never changes, useful for hosting or remote access. Most homes get a dynamic IP that's reassigned periodically instead.

Symmetrical speed

When upload and download speeds match — a hallmark of fiber. Great for video calls, cloud backups and uploading large files.

T
Throttling

When an ISP intentionally slows your connection, often after you pass a data cap or during network congestion.

U
Unlimited data

A plan with no monthly data cap, so heavy use never triggers overage fees or throttling.

Upload speed

How fast data travels from your device to the internet. It matters for video calls, cloud backups, gaming and posting content.

Uptime

The share of time a connection stays online. Higher uptime means fewer outages — important for remote work.

V
VPN

A Virtual Private Network encrypts your traffic and hides your IP address, adding privacy but sometimes slightly reducing speed.

W
WAN

Wide Area Network — the network outside your home that your router connects to, i.e. the internet itself.

Wi-Fi 6 / 6E / 7

The latest Wi-Fi standards. Each adds speed and handles more devices; 6E and 7 open the faster, less crowded 6 GHz band.

Wi-Fi band

The frequency your Wi-Fi uses. 2.4 GHz travels farther through walls; 5 GHz and 6 GHz are much faster at closer range.

WPS

Wi-Fi Protected Setup — a button on many routers that connects a device without typing the password. Convenient, though less secure.

#
5G home internet

Home broadband over 5G cellular networks from carriers like T-Mobile and Verizon. Cheap, contract-free and quick to set up.

5G home internet guide →
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Start with these guides
Mbps vs. MBps: internet speeds explained What internet speed do you actually need? Router vs. modem: what's the difference? How to read a Broadband Facts label Data caps explained: how much do you need? Do you actually need a VPN at home?