Guides · How-to
Switch internet providers without downtime
Changing providers doesn't have to mean days offline. Here's the playbook for switching with zero gap in service.
Maya Ortiz · Home internet editor
Published May 26, 2026 · Updated Jul 16, 2026 · 3 min read
An old router boxed up next to a new one. Click to edit this caption.
The short answer
Set up your new service before cancelling the old one. Schedule the new install (or self-install kit) to arrive first, confirm it's working, then cancel the old plan and return its equipment within the window to avoid fees.
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Home internet editor
Maya has reviewed home internet plans for a decade and tests every service on the same connected household to compare real-world performance — no provider pays for placement.