How to cancel HughesNet (and the early termination fee)
HughesNet plans come with a term commitment and an early termination fee. Here's what cancelling costs and how to avoid extra charges.
Call HughesNet Customer Care at 866-347-3292. Cancelling before your term ends costs up to $400: the full $400 in the first 90 days, then $15 less per month on 24-month plans or $30 less per month on 12-month Lite plans. Return leased equipment within 45 days or pay up to $300.
Early termination fee
Unreturned equipment
If you lease your equipment, return the modem, power supply and radio in good condition within 45 days of cancelling. Otherwise HughesNet charges up to $300 ($100 for the modem and power supply, $200 for the radio). If you bought the equipment up front, you keep it.
How to cancel
- Find your activation date and term end in the HughesNet app or at myhughesnet.com.
- Call Customer Care at 866-347-3292 (business customers: 800-347-3272).
- Ask for the exact termination fee and a cancellation confirmation number.
- Ask for return instructions and a prepaid label if you lease.
- Keep tracking numbers until you see the return credited.
Before you cancel
- Install and test your new service first so you aren't left offline.
- If you're close to your term end, waiting a few months may cost less than the fee.
- Some providers help with switching costs: T-Mobile covers up to $750 of a previous provider's termination fee.
- Compare options: HughesNet vs. Starlink, 5G home internet. See also why HughesNet is losing customers.
Example: what you'd pay
Questions
How much does it cost to cancel HughesNet?
Up to $400 if you cancel before your term ends. It's $400 in the first 90 days, then drops $15 a month on 24-month plans or $30 a month on 12-month Lite plans.
What is the HughesNet cancellation number?
866-347-3292. Business customers can call 800-347-3272.
Do I have to return HughesNet equipment?
Yes, if you lease it. Return it within 45 days of cancelling or pay up to $300.
Can I cancel HughesNet online?
HughesNet's help page says to contact Customer Care at 866-347-3292 to cancel. You can change plans online at myhughesnet.com.
Can I cancel HughesNet without paying the fee?
Only after your term ends, or before installation. Ask whether a plan change or a move to a new address avoids the fee.
- Plan pages and Broadband Facts labels from HughesNet, checked Oct 2026
- Retailer and manufacturer product pages, prices checked Oct 2026
- Company press releases and regulatory filings on the ownership changes mentioned
Prices and offers change often; confirm at your address before you order. How we research
Jean founded ShopHighSpeed after trying to find one straight answer about business internet in his own town. He has been a Comcast and Verizon Fios customer, and ranks providers on what they actually deliver, not on what they advertise.