How to cancel DIRECTV: number to call, online options and fees
The number to call, how to cancel without calling, and what to sort out before you hang up.
Call DIRECTV at 800-531-5000 or chat with DIRECTV at directv.com to cancel. If you get DIRECTV over the internet with no satellite dish, you can cancel online: sign in and select Cancel service. Expect a retention offer first, and check whether you're still in an agreement, since an early cancellation fee may apply.
How to cancel, by service
Cancel DIRECTV satellite by phone
- Line up your replacement first: a streaming service, an antenna, or both. Our guide to watching NFL games without cable covers the sports options.
- Call 800-531-5000. At the automated prompt, say "cancel service". Customers in DIRECTV's community forums and on Reddit report that saying "loyalty" reaches the retention team.
- Say you want to cancel and give an end date. You will usually hear a discount or pause offer first; DIRECTV's cancel help page also covers pausing service.
- Ask whether you are still in an agreement and what the early cancellation fee would be, and how to return any leased receivers.
- Write down the agent's name and a confirmation number.
Use 800-531-5000 even if you ordered through a DIRECTV dealer website. Authorized dealers list their own numbers for new orders, and they point existing customers back to 800-531-5000.
Cancel without calling
Two options skip the phone. DIRECTV via internet customers (no satellite dish) can sign in at directv.com and select Cancel service. DIRECTV's terms of service also say you can cancel by chatting with DIRECTV online at directv.com, which works for satellite accounts too.
Fees and the final bill
DIRECTV satellite plans have often come with a 24-month agreement. If yours hasn't ended, an early cancellation fee may apply, so ask for the amount before you confirm. Service usually runs to the end of your billing cycle and is not prorated, so time the end date just before your next bill.
If you also have AT&T or another internet plan
DIRECTV and your internet service are separate accounts. Cancelling one doesn't cancel the other. To cancel AT&T Internet, call 800-288-2020; our guide to cancelling AT&T has the steps. If you are dropping TV to stream, make sure your plan is fast enough: see the best internet for streaming, or the numbers to cancel every major internet provider.
Questions
What number do I call to cancel DIRECTV?
800-531-5000. You can also cancel by chatting with DIRECTV at directv.com.
Can I cancel DIRECTV online?
If you get DIRECTV over the internet with no satellite dish, sign in at directv.com and select Cancel service. Satellite customers can cancel by chat at directv.com or by phone.
Is there a fee to cancel DIRECTV?
If you are still in a service agreement, an early cancellation fee may apply. Ask the agent for the exact amount before you confirm.
Do I need to cancel MyFree DIRECTV?
No. DIRECTV says you can just uninstall the app from your devices.
Does cancelling DIRECTV cancel my AT&T internet?
No. They are separate services. To cancel AT&T Internet, call 800-288-2020.
- DIRECTV, "How to Cancel DIRECTV, Pause Service, or Get a Better Deal" and DIRECTV Residential Terms of Service (directv.com), checked Oct 18, 2026
- DirectHD.tv (authorized DIRECTV dealer), existing customer support page, checked Oct 18, 2026
- DIRECTV Community Forums and r/DirecTV, customer reports on the phone menu, checked Oct 18, 2026
Prices and offers change often; confirm at your address before you order. How we research
Jean founded ShopHighSpeed after trying to find one straight answer about business internet in his own town. He has been a Comcast and Verizon Fios customer, and ranks providers on what they actually deliver, not on what they advertise.