Internet / Hawaiian Telcom
Fiber · Hawaii · altafiber

Hawaiian Telcom

Hawaii's incumbent phone company, now selling 100% fiber as altafiber (part of Cincinnati Bell), with symmetrical plans up to 3 Gig from $30/mo.

Download
Up to 3 Gbps
Upload
Symmetrical
Latency
10–18 ms
Data cap
None
What we like
✓100% fiber to the home with symmetrical speeds
✓Prices from $30/mo, and no bundle required
✓Multi-gig: 1 Gig and 3 Gig at select addresses
✓eero gateway included on select tiers
✓3 Gig includes 12 months of a streaming service through Dec 31, 2026
Worth knowing
–Prices require eBill
–Months-free offers are a credit you owe back if you downgrade or cancel within 12 months
–An activation fee applies
–Hawaii's distance from the mainland adds about 40 ms of latency on any provider

Our verdict

Hawaiian Telcom is Hawaii's incumbent phone company, owned by Cincinnati Bell and now branded altafiber alongside the Hawaiian Telcom name. Its fiber service runs all the way to the home with symmetrical speeds, and multi-gig 1 Gig and 3 Gig tiers are available at select addresses.

Prices start at $30/mo with eBill, and you don't need a bundle. Watch the months-free promotions: the free months are a credit that you owe back if you downgrade or cancel within 12 months.

One thing no Hawaii provider can change: traffic to the mainland adds a latency floor of roughly 40 to 45 ms. Fiber still gives you the most stable connection on the islands.

Already have Hawaiian Telcom? Run our free speed test on a wired computer to see whether you get the speed you pay for, and see which speed test to use if results don't match.

About our expert
Jean Gilles
Founder & Editor, ShopHighSpeed

Jean founded ShopHighSpeed after trying to find one straight answer about business internet in his own town. He has been a Comcast and Verizon Fios customer, and ranks providers on what they actually deliver, not on what they advertise.

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Frequently asked

Is Hawaiian Telcom fiber?

Its Fioptics/altafiber service is 100% fiber to the home with symmetrical speeds. Older copper service still exists in some areas, so check what reaches your address.

Who owns Hawaiian Telcom?

Cincinnati Bell, which now uses the altafiber brand alongside Hawaiian Telcom.

How much does Hawaiian Telcom cost?

Prices start at $30/mo with eBill. Exact plan prices depend on your address, and an activation fee applies.

Does it have data caps?

No. Hawaiian Telcom fiber includes unlimited data.

Why is my ping higher in Hawaii?

Data has to cross the Pacific to reach most servers, which adds roughly 40 to 45 ms round trip to the West Coast on any provider. Fiber keeps the rest of the delay low. See why gaming ping is higher in Hawaii.

About Hawaiian Telcom

NetworkFiber and DSL
AreaHawaii
PricesFrom $30/mo

Hawaiian Telcom is Hawaii's local phone and internet company, selling fiber up to 3 Gig at select addresses. Prices start at $30/mo with no bundle required.

Sources
  1. Plan pages and Broadband Facts labels from Spectrum, Starlink Residential, AT&T Fiber, Hawaiian Telcom, checked Oct 2026

Prices and offers change often; confirm at your address before you order. How we research

8.0
Editor score
out of 10
Plan from
$30/mo
With eBill · eero gateway on select tiers · no bundle required
Go to Hawaiian Telcom → Check availability
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