Ziply Fiber Business
Symmetrical business fiber in the Pacific Northwest, 300 Mbps to 2 Gig, with no annual contract, free installation through Oct 31, 2026 and up to $200 to buy out your old contract.
Our verdict
Ziply Fiber Business is the small-business side of Ziply Fiber, the Northwest fiber company Bell Canada (BCE) bought in August 2025. It sells four symmetrical fiber plans to small businesses: 300/300 Mbps, 500/500 (which Ziply labels best value), Fiber Gig and Fiber 2 Gig, with faster speeds by phone. None needs an annual contract, installation is free through October 31, 2026, and Ziply will buy out a current contract up to $200.
Ziply doesn't publish business prices; they appear after you enter your address. Compare the quote against Comcast Business and Spectrum Business, which are the usual alternatives in its area, and remember that Ziply's uploads match its downloads on every fiber plan, which cable plans don't.
What it lacks on the shared plans is a contractual uptime guarantee and round-the-clock support. Static IPs are an add-on you order by phone, and the 99.999% SLA comes only with Ziply's dedicated Ethernet service on a term agreement. For an office in its fiber footprint that wants fast, symmetrical internet without a contract, it's one of the better small-business options in the Northwest. See business vs. residential internet and static IPs and SLAs explained before you order.
Which Ziply plan fits your office
Ziply suggests 300/300 for small offices or a single user with 6–8 devices, and 500/500, which it calls best value, for offices with frequent video calls or cloud-based work. Fiber Gig and Fiber 2 Gig are for busier offices moving large files, and faster speeds are available by quote. Because every plan is symmetrical, a 300/300 plan uploads ten times faster than a typical 300 Mbps cable plan, which matters for cloud backups, VoIP and video meetings.
For help sizing it, see what internet speed you need and internet for business VoIP.
Who Ziply Fiber Business is for
- Small offices, shops and clinics in Ziply's fiber areas of Washington, Oregon, Idaho and Montana.
- Businesses that upload a lot: cloud apps, backups, video calls, security cameras.
- Anyone stuck in a cable contract; Ziply covers up to $200 of the buyout.
Who should look elsewhere
- Businesses that need a written uptime guarantee on a budget plan. Ziply's SLA is on dedicated Ethernet only; see dedicated internet explained.
- Offices that need 24/7 support; business support is weekdays 8am–5pm Pacific.
- Addresses on Ziply DSL rather than fiber, and companies with sites outside the Northwest.
Ziply Fiber Business vs. Comcast Business vs. Spectrum Business
Where Ziply fiber reaches, it beats both cable companies on uploads and on contract terms. Comcast and Spectrum win on 24/7 support and reach. Read the Comcast Business and Spectrum Business reviews, and for a backup line see business internet failover.
Frequently asked
How much does Ziply Fiber Business cost?
Ziply shows small-business prices only after an address check, and they vary by location. Installation is free through Oct 31, 2026 (normally $90), the first month is free and there's no annual contract. Taxes are extra.
What speeds does Ziply Fiber Business offer?
Four symmetrical fiber plans: 300/300 Mbps, 500/500 Mbps, Fiber Gig (1 Gbps) and Fiber 2 Gig. Faster speeds are available by calling 1-866-947-5988.
Does Ziply Fiber Business require a contract?
No. Small-business internet plans have no annual contract. Dedicated Ethernet service is sold on flexible term agreements.
Does Ziply Fiber Business offer static IPs?
Yes, as an add-on ordered by phone with business sales (1-866-947-5988).
Does Ziply Fiber Business have an uptime SLA?
Only on its dedicated Ethernet internet, which Ziply says carries a 99.999% uptime SLA. The shared small-business fiber plans don't include a contractual uptime guarantee.
Will Ziply pay to get me out of my current contract?
Yes. Ziply will buy out your current contract up to $200 when you sign up for a qualifying business internet plan.
What equipment is included?
An optical network terminal at your premises, plus a WiFi 7 router on Gig and faster plans. Whole Business WiFi adds technician-installed extenders for larger spaces.
What are Ziply Fiber Business's support hours?
Business support is 1-866-947-5988, Monday to Friday 8am–5pm Pacific, with sales also open Saturday 9am–3pm. Chat is available online.
Is Ziply Fiber Business available at my business?
Availability is set address by address, even inside the same city. Check every provider at your address to see whether Ziply Fiber Business reaches your building and what else is there.
Do I need backup internet with Ziply Fiber Business?
If your business can't go offline (card payments, phones, cloud apps), yes. A cheap 5G line such as T-Mobile Business Internet Backup keeps you online during an outage. See our business failover guide for setup.
Ziply Fiber Business vs. Comcast Business: which is better?
Ziply is fiber with symmetrical uploads; Comcast is mostly cable with slower uploads. Where Ziply reaches your building, it is usually the faster choice for the price. Read our Comcast Business review.
Jean founded ShopHighSpeed after trying to find one straight answer about business internet in his own town. He has been a Comcast and Verizon Fios customer, and ranks providers on what they actually deliver, not on what they advertise.
Sources
- Ziply Fiber small-business pages (ziplyfiber.com/smallbusiness, /smallbusiness/internet), checked Oct 10, 2026
- Ziply Fiber dedicated Ethernet (enterprise.ziplyfiber.com), Oct 2026
- BCE completion of the Ziply Fiber acquisition, Aug 1, 2025
Prices and offers change often; confirm at your address before you order. How we research
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